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how can I let you know what. color and size I need for an item?
how will I know if my item has shipped?
Will any of my information be shared with others?
How are items shipped?
What if I'm not home when my package arrives?
what if I can't pick up my item in time and it is returned to you?
why did I receive some of my items but not all?


how can I let you know what. color and size I need for an item?
When you check out to make your payment there is a comment box that you can put that information into.

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how will I know if my item has shipped?
You will receive an email letting you know your item is on its way.

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Will any of my information be shared with others?
No! The only information we obtain from you is the mailing address to send your item and your payment confirmation that doesn't allow us to see your personal account or credit card info.

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How are items shipped?
We have a variety of shippers. USPS,UPS and FedEx.

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What if I'm not home when my package arrives?
The shipping company will leave you a tag letting you know that they had tried to deliver your item but the item will have to be signed for.

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what if I can't pick up my item in time and it is returned to you?
You will be charged a reshipping fee to have the item shipped back to you.

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why did I receive some of my items but not all?
Not all items are located in the same warehouse. So even if you place one order, the items may not leave the different warehouses at the same time.

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Last Updated: 18 Oct 2011 05:40:20 PDT home  |  about  |  terms  |  contact
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